Tom Jay

Product designer with over a decade of experience building digital products. Focused on interaction design, prototyping, and visual craft. Currently exploring how AI can push how we design, test, and bring ideas to life.

Based in San Francisco, CA.

About

Training Register dashboard

HandsHQ Training Register

Lead Product Designer

Launched a product to help teams manage training for high-risk work. A zero-to-one launch grew into an enterprise platform now responsible for 30% of company revenue.

Mobile screens of RAMS

HandsHQ RAMS

Lead Product Designer

Helped scale the company’s flagship product, streamlining how teams create and manage health & safety documents. Used by over 2,000 organisations to improve safety and consistency.

Mobile screens for MyStore

Gap MyStore

Senior UX/UI Designer

Designed a platform for reviewing and documenting visual merchandising across global franchise stores. The MVP launched in six weeks, reducing review times by 75% and expanding into a suite of six companion apps.

Mobile screens of Amex app

American Express Global App

Amex Global App

Senior Product Designer

Worked with Amex’s global product team at ustwo to evolve their mobile app across 19 markets. Built a unified iOS and Android design system and adapted the US experience for international audiences.

Mobile screens of RAMS

Aviva for Business

Senior UI Designer

Helped redesign Aviva for Business to make insurance feel clearer and less daunting for prospective customers. I shaped the visual direction, public website, and Product Finder prototype with the wider design team.

Mobile screens of RAMS

Snapchat Discover

Senior UX/UI Designer

Worked with Snapchat’s editorial team in New York to explore new storytelling formats for Discover. I helped turn workshop insights into concepts for more engaging daily editorial content in the app.

Channel 4 TV screen

Channel 4 TV

Senior UX/UI Designer

Partnered with Channel 4 to launch All 4, their unified on-demand platform across web, mobile, and TV. Brought live, catch-up, and preview content into a single experience, supporting audience growth.

Responsive views of HSBC website

HSBC Global Design Language

UI Designer

Helped define a global design language to unify HSBC’s digital products. Launched with the Hong Kong public website and scaled across markets to create more consistent experiences.